Easy way to create a Refund Policy


1. Edit

Begin completing the form with the required information.


2. Generate

After entering all the necessary data, press the ''generate'' button.


3. Copy

The text containing the Refund & Return Policy with your data is generated and ready to be copied.

Frequently asked questions

We will try to answer all questions in the easiest way possible

What is a refund & return policy?

A refund policy, also called a return policy, explains to customers how your business handles returns or refunds for the products you sell.
While there is no legal requirement to offer refunds or returns, most retail companies offer some form of them to create fairness (such as for defective products) and establish trust between buyers and sellers.
A refund policy can usually be found on a company's website and on a purchase receipt.

What is the purpose of a refund policy for online stores?

Although it is not legally necessary to have a refund policy like a privacy policy, most retail businesses offer some form of refunds or returns as a good business practice.
This allows for fairness in situations where a product may be defective and helps to establish trust between the seller and buyer.
Customers may consider a company's refund policy when deciding whether or not to shop at their store.

What should the refund policy include?

The refund policy can be simple. It does not have to be a formal document like a privacy policy or terms and conditions.

The refund policy should address the following:
- How much time does the customer have to return the item?
- In what condition can items be returned?
- Will a refund be given and, if so, how much and in what form (e.g. store credit or refund)?
- How do exchanges work?
- Are returns or refunds accepted for sale items?
- Who pays for shipping?

What is the cost of using the refund policy generator?

Termzy offers a free refund policy generator tool to any website at no cost.

Where to display the return and refund policy?

It is important to ensure that your return and refund policy is prominently displayed on your website so that customers can easily find it before making a purchase.
This policy should be clear and concise, and can be listed in various locations such as the footer of your website, the FAQ page, product page, cart, checkout, etc.
You may also choose to include this policy in your Terms and Conditions rather than having a separate agreement.

Websites and internet service providers are similar to any other service provider in that they must inform their customers about the terms under which the service is being provided. 

This is done through a document called the Terms and Conditions for Website, which is a legally binding agreement that may be amended at any time. 

It is important for users to read and understand these terms before using the service.  

Termzy offers a free terms and conditions generator tool to anyone. This means that there is no charge for using it.

Our terms and condition generator tool, Termzy, was created and evaluated by legal professionals. It is user-friendly and easy to use.

To get started:

  • Go to;
  • Enter all the necessary details;
  • Generate your personalized terms and conditions;
  • Copy your terms and conditions text, based on the details provided by you.

Although there are no legal requirements for a Terms & Conditions agreement, it is highly recommended to have one for your website, software, or app.

Without a Terms & Conditions agreement, you may not be able to enforce your rules and community guidelines, protect your copyrights, or deal with other potential issues that may arise from the use of your platform.

Even though it is not legally necessary, it is in your best interest to have a Terms & Conditions agreement.

Overall, there is no legal distinction between terms and conditions, terms of service, and terms of use. These titles all refer to the same document. The choice of which term to use is simply a matter of preference.

Having a Terms and Conditions agreement allows you to have the most control over your website/business.

In this agreement, you can specify the rules for using your website and have the power to terminate abusive accounts.

You can also include disclaimers and limit your liability. Not only is this agreement beneficial for you, but it also helps your users understand your expectations and the limitations of using your website/service. It also outlines how to handle situations such as arbitration and account cancelation.

Terms and Conditions agreements outline the rules and regulations for using your service or site.

It is important to include necessary clauses in these agreements, even if they are brief, to protect your business.

Failing to do so may result in an incomplete agreement that exposes you to legal risks.

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